[Resolved]  Reliance Communications Infrastructure Ltd — Company closing complaints with any action

Address:

Mumbai City, Maharashtra

Date: Thu, 6 Apr 2012 04:55:01 +0000

Dear Sir

One of the complaints listed below was closed without taking any action:
This was sent to me by SMS
Complaint Number:[protected]

This is shameful and disgusting
Colin Rebello



Posted to consumer court forum:

Dear Sir
I have a broadband connection with Reliance Infrastructure Communications Limited.
On the 30th Mar 2012 I found the connection not working and made a complaint. Between the
30th Mar and today- 5th April despite making numerous other calls and even speaking to the
Floor supervisor of their help-lines the connection has still not been repaired and no technician has even come to
my house to see what the problem is.
Meanwhile the company continues to bill be the usual monthly fee even though it has failed to provide any service
between these dates. A similar incident took place a few months ago where the lines were again down for more than 12 days
and yet the company did not offer any re-imbursement for non service provided.
The various complain numbers are listed below for your reference:
[protected]
[protected]
[protected]
[protected]
Colin Rebello
Contact: [protected]@hotmail.com