Reliance Communications — internet data and balance deduction

Address:

Guna, Madhya Pradesh

sir/mam,
my name is Abitalib saify and my number is [protected]. couple of days ago i recharged my account with balance of rupee 50. and on the same day the balance was deducted from my account. i thought that my gprs pack was over so i had'nt called the customer care. on the same night i recharged my account with a 3G data pack of 255 but i was getting the speed of the 2G network. so i called the customer care and told them about the incident and after that they told me that both the packs are still active on my phone. so i told them about the incident of my balance deduction, and they told me that there is no record of balance deduction on our sheet. so i told them to deactivate my 2G data pack. but still it have not been done and due to this m facing a lot of problems they have blocked my number also. it will be a great help from ur side i[censored] can do something.