Reliance Communications — VERY HIGH BILLING

Address:

Jaipur, Rajasthan

ON 17.4.2011, I HAD LODGED A COMPLAINT ON YOUR SITE, AGAINST RELIANCE COMMUNICATION LTD. ON 17.4.2011. HOWEVER, IT HAS'NT HELPED MY CAUSE, IN ANY WAY, AS RELIANCE HAS NOT TAKEN CARE TO ADDRESS MY GRIEVANCE.

TODAY ALSO I HAVE SENT A MAIL TO THEIR CUSTOMER CARE CENTRE, WHICH READS AS UNDER:
[protected]--------
"REMINDER"

This is in reminder to my previous emails dated 12.4.2011, 13.4.2011, 14.4.2011 & 16.4.2011.

Sir,

In reply to my previous 4 emails complaining about the swrvice given by Reliance, I was sent a stock reply by your company. However, nothing about my complaint has been done, nor have I received any itemised bills, till date.

The complaint that I have previously sent you is as under:

I have a postpaid no.[protected]. By this number very less outgoing calls are made, inspite of which, for the last 4-5 months, my bill has been coming of more than Rs. 500/- per month. I have lodged a complaint at your reliance store at M.I.Road, Jaipur, Rajasthan on 1.4.2011 and the complaint no. is[protected]. I was assured that I would receive itemised bill for the last 3 billing cycles within 72 hours, however, it is more then 10 days now and I don't know when those 72 hours of Reliance Co., would end.

Kindly also inform me, as to how can I confirm whether the company is billing me properly, as I am very sure that I am receiving inflated bills.

It is expected that I would atleast now get some positive response from your company and both the issues would be addressed simultaneoulsy and properly.

As I have already sent 4 mails previously and there has been no reply, now I am seriously doubtful about Reliance Company's customer care. I think they give a damn about their customers. "

LET'S SEE IF ANYTHING HAPPENS NOW.