Reliance Communications — Bad & poor GSM services of Reliance & also not providing PIN or PORTING not for changeover the GSM services.

Address:

Jamnagar, Gujarat

Dear Sir/Ma’am,

My name is Jalpesh Kanjaria from Jamnagar-Gujrat.I am using reliance GSM from last 5-6 months. But I have faced some many problems from this provider company.

This services provider company always deducts money for unnecessarily, which is not activated by me. Till date at least reliance GSM has deducted around Rs.50-60 for caller tune which is not activated by me any time. Even I am using my card for only STD out going, so my card is in mostly switch off condition. And after talking from this number again I am switching of my this no. because I have another working number.
I have complain at reliance customer care center many time. But always representative telling your services will be stopped from here (from their office). But after 10-15 days automatically they cut the money from my main balance. Even every time of complain I have told them for conformation message of stopping my services, but no any message received for company. So I called at call center again and they answering me your services is stopped. But the same problem repeatedly again & again. After so many calling they switch over cell number to message complain so that I can not talk with any representative for a day. And new day new processes. All this entire problem, I am scaring to fill large amount of balance.
Another problem I faced from today itself .Now I have decided to change services provider. So fade up from this bad & poor services I have message for PORT number at 1900. But again as usual problem name is “RELIANCE GSM”. They deduct my money for every SMS for request of porting but no relay for any SMS. Even no any porting number received from there, so that I can change services provider. When I talk with customer care at 198 the talk rudely and tell me “that is not our company fault” & without giving me complete answer cut off the my phone.
This is my complain for bad & cheated service of company & not providing of PORT number. I hope you will shortly shorted out my complain.



Regards,
Jalpesh Kanjaria
mob:-[protected]