[Resolved]  Reliance Communications — RECHARGE AMOUNT DIFFERENT AS SHOWN ON WEBSITE

Address:Rajkot, Gujarat

Respected Friends,

I have done online recharge through http://myservices.relianceada.com where detail has been given as follow for Rs. 110/-

Instant Recharge
MRP (Rs.) 110
Admin Fee (Rs.) 2
Service Tax (Rs.) 10.27
Regular/Core Talktime (Rs.) 97.73
Addl/Promo Talktime (Rs.)
Total Talktime (Rs.) 97.73

As information provided on website, I must get Talk time of Rs. 97.73 but surprising

I got 110/- Rs. as promotional offer valid only for 10 days. This is none o[censored]se for me as I have recharged for Rs.110 for long time use & not for 10 days or not as a promotional talktime.

I have register complain with company & service request id[protected] which will be solved in 48 hours.

But friends it's third time within 6 months when I have complained against Reliance Network.

Some time for refund/recharge amount or some time for call rate scheme not given offered to me when transfer to Reliance cdma to gsm or some time related with Recharge of Rs 33/- where information provided by reliance customer care & no scheme provided after recharge of Rs 33/-.

In all above query, I have to fight & wasted my important time behind this. It's not proper one.

I am very much disappointed with Reliance

As information received from customer care regarding above complain that Our website is updated & You must contact customer care before recharging !!

What A joke with us in this internet Era.

I request Reliance Administrative staff to avoid such kind of mistake & give me talktime as information provided on website
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Aug 13, 2020
Complaint marked as Resolved 
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My mobile number is [protected] on which I have recharged Of Rs 110/- & got promotional talk time for 10 days instead of talk time of Rs 97.73

& one correction in above complained is
"As information received from customer care regarding above complain that Our website is not updated & You must contact customer care before recharging !!"

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