[Resolved]  Reliance Communications — complain did not resolve

Address:

Jharsuguda, Odisha

I am using smart connection from 2009 till the date my no is [protected]. I am fed of this company terms as they deduct balance from my account whenever they want. But now government as done facility as Mobile portability number so that we can chosse our operater with our choice. But when i send msg PORT [protected] to 1900 they always say dear customer your request could not be processed pls try after sometime.

After complaing two times to the customer care they give me the complain no[protected] and[protected] and said that your complain will be resolve in next 24 hr but till now not any action has been taken.

More over when i try to contact customer care they say that u cannot make out going call with your number pls contact customer care.

company also deduct balance from my account when ever he wants and its network connection is also poor.

I want change my smart connection to Bsnl but i cannot change it.

Pls help me.