[Resolved]  Reliance Communications — Caller tune problem , issue remains for last 1 month

Address:North 24 Parganas, West Bengal

case no.[protected]
mobile no . [protected]

[Please find the attached evidence]

Reliance communications provides tunemaker services where you can create a tune of your choice and set as your caller tune. I uploaded a customized tune on rworld , the tune was suppose to get set within 72 hours . It has been more than a month after uploading the tune , and still they are unable to set it . The tunes satisfies all the criteria required for tunemaker.

For last 1 month the issue just revolves around . Today they closed the case without even resolving my issue. Some other tune was set as callertune on my phone. I am being charged for the caller tune which I did not request at all , I requested some other tune. I checked on net , my tune status shows 'in progess' for last one month.

I am tired of this sick customer service.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

they could not solve the problem . so they deleted my tune maker account. Reliance sucks . The cheaters.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information