Reliance Communications — Legal Treating

Address:Tamil Nadu

Hi My Name is Jaiganesh I am from Chennai, few month back I used reliance broad band, I paid advance payment option 1000 rupees one day it’s not working I raised request for reliance customer care, first time they close the request said issue has been resolved by server side, but it’s not resolved not even working again I call customer care department and gave request they said issue resolved I informed its now resolved please re-open the case they no option for re-open we will open new case, then I raise new request and I said don’t closed without my confirmation again they closed state issue has been resolved server side, like that I raise 4 or 5 request, finally I escalate some higher department that time, they send local service engineer, engineer said wire is break some person not allow to lying their building they said its happened when I raise first request, that time they said you need to pay for that they cancelled the connection, but today I am receiving call from Delhi legal in need to come Delhi and treating me, but I am not received any legal notice this not correct way to talk like this my very stressed because of this, can you some to help on this I am not even use the connection I already paid one month bill without using the connection.

Bill Account Number: [protected]
Can you someone please help on this. Treating
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Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, Subscriber ID, and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Cheers,

RCOMcare

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