Reliance Communications Limited — Connection not Started

Address:Pune, Maharashtra

Respected Sir/Madam, My landline number is[protected] and[protected]. I have taken these two connection for my new showroom at Laxmi Road. First of all the connection was started after two days after my inauguration and that too only one connection. Then after two days the connection was out of service and was not working for 5 days. Today both the connection was started after making various complaints. Bill was generated before the connection was started. Reliance Customer care were harassing mentally for paying the due bills even after the payment was made in advance. Even they told the complaint has been solved inspite of not being solved. The internet connection was also not working because of out of service of phone. My Card machine was not working due to which my business hampers around Rs. 30000 because customer had to go without swapping their cards . I want to get refund all my bills amount, business hampers value as well as for harassing the customer. My complaint number are as follows :- [protected],[protected],[protected], [protected],[protected],[protected],[protected],[protected],[protected], [protected],[protected],[protected],[protected].
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Reliance Communications Limited customer support has been notified about the posted complaint.
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"Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare"
Even after providing poor service, now they have disconnected the line because the bill was due amounting to Rs 117. Even though we have paid 1850 in advance, even before starting the connection, they are saying that we have not paid the bill of Rs 117 due so it has been disconnected. The bill number is[protected]. Now i think its better to remove the connection and take another connection. If they cant provide customer satisfaction, its not worthy to keep Reliance and consume my precious time always in complaining Reliance.
Reliance wants money first before providing customer satisfaction. After making complaints and my telephone was failed most of the times now they want money first which is only Rs 117 due.
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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