[Resolved]  Reliance Communications Limited — Excess Charges

Address:Kolkata, West Bengal

I am subscriber of Reliance, my number being [protected]. Reliance declared black out day on 14th. October, according to which no pack benefit is applicable for that particular day and all calls & sms are charged as per normal plan & accordingly I was charged on 14th. Now when the pack benefits are not applicable on the black out days, then how they can charge Pack rentals without providing the benefit of the same. Hence I claim for the Pack rental discount for the same. Not only for this month but for all the previous black out periods.
Was this information helpful?
No (0)
Yes (0)
Sep 17, 2020
Complaint marked as Resolved 
Nov 07, 2013
Updated by pradeepgts
The charges have not been reversed till date & again on 25.10.2013 reliance had deducted Rs. 10/- for the same service which I didn't subscribed.
Complaint comments 

Comments

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care
the issue is not resolved

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Reliance Communications
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    59%
    Complaints
    22889
    Pending
    370
    Resolved
    12596
    Reliance Communications Phone
    +91 22 3037 3333
    +91 22 3038 3333
    +91 22 3033 3333
    Reliance Communications Address
    A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
    View all Reliance Communications contact information