Reliance Communications Limited — Fraud

Address:

Ahmedabad, Gujarat

Hello, I was using 2 reliance data cards 3 months ago with advance rental plans. However, once 3 month's time period was completed I was looking for a better plan and suddenly a guy called Arun Pandey approached me who works for Reliance communication, commerce house, Prahlad nagar Garden, Ahmedabad. According to him 3 month's time period was over and he suggested to go for 2 new dongles because Reliance was going to charge me heavy amount on monthly basis (Basically prepaid account was about to be converted to a postpaid one). This guys convinced me to go for new dongles and he was very smart enough to give promises. I issued 2 cheques of amount Rs. 1349 each and waited for him to send me dongles. Days had passed on and I kept on calling him but he never used to pick up my calls. Suddenly after 15 days he picked up my call and issued a dongle number "[protected]". I tried to work out with this dongle but it was not working at all. However, my billing cycle was active and money meter was running all the time. I called him so many times but he never replied me back. After 15 days more which is total 1 month he came to me and issued 2 new dongles. 1. Dongle number [protected]. 2. Dongle number [protected]. Both were supposed to be working on advance rental for 3 months and I had already paid in advance to Reliance. However, dongle number [protected] doesn't have any details of advance rental and this guy had converted this to post paid connection with monthly charges of Rs. 750 or something. Second dongle [protected] is working properly with advance rental and I do not have any issue with it. My problem here is that I had already paid him advance cheques for 2 dongles and in return all I had was nothing but I had to pay for postpaid connection. Every month I am getting bills of Rs. 750 and for another dongle [protected], which was not working at all has a bill of Rs. 578 and I have a legal notice from Reliance now. I tried to call this guy so many times but he never picked up my phone. One day I called him from unknown numbers and he picked up my phone. However, his answers were very abusing. He said he will not pay for anything and I will have to pay Rs. 1450 or something for a dongle to work on 3 month's advance rental now. I tried to convince him but he threatened me with lot of abusive words. I would request you to kindly consider my case and get me my money back. I have enough evidence with phone call conversation recordings to show you guys. Person who contacted me for Reliance is "Arun Pandey" and his number is [protected]. My personal number is [protected]. Please review my case and I am hoping for true justice. Thanking you in advance, Vivek Chauhan