Reliance Communications Limited — Refund my detected mobile balance

Address:

Muzaffarnagar, Uttar Pradesh

Dear Support, This is Sandeep Kumar and My Mobile No is [protected], I am from Muzaffarnagar and lived in Delhi. On 29 Sep 13 When i was in UP, i recharged my mobile for 30 Rs in the Morning, from then to onward there is regularly deduction in my account. in the Evening i recharged my Mobile Rs 20 Rs, When i try to connect Customer Care *333 i got it will take 5 Minutes to attend and will charged .50 Paisa for 3 Minutes I wait for 34 Minutes and 54 Sec but there was no one to reply my call. on one hand i got lost my balance and other i was paying for call to let to know how my money was detected. Now my account balance Rs 0.024. Here is the SMS Summary i received from RM-Reliance On 11-07 AM 29 Sep 13, i received a message. " Amount Charged for VAS USSD Services Rs: 3:00. Current Main Balance : Rs: 21.01". From RM-Reliance. On 04-43 PM 29 Sep 13, i received another message. " Amount Charged for VAS CRBT Prepaid Services Rs: 20:00. Current Main Balance : Rs: 0.03". From RM-Reliance. I never activate any above services from my mobile. Why it was charged ? If it was renewable service why you do not take permission from me to renew the service ? Therefor i request to you please refund my deduction amount in my account and deactivate all my services except voice call. Sandeep K Chauhan