Reliance Communications Limited — wrong bill plan charged

Address:New Delhi, Delhi

Dear All, I had given a request for bill plan change with 899 on 21.08. 2013 but again i was mail to you dated 02.09.2013 before bill cycle for cancellation of my request and Continue with simple 99 plan but your customer care not responding me and billing plan has been change with 899 in the month September 2013. and my request was fulfill in the month of October 2013. but concern is why i will pay according plan 899 for month of September whenever i don't want. so i requesting to you please look this matter carefully and generated a fresh bill as per my request bill plan with out late free than i am ready to pay otherwise i will never pay outstanding amount.
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"Dear Customer,

This is to inform you that your concern has been noted. Please share your contact number with us so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare"
Dear All,

My Contact no is : +91 [protected]
Vikash Kumar
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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