Reliance Communications — night calling pack is not working

Address:

Lucknow, Uttar Pradesh

Respected sir,
I, Santosh Chaudhary, am pursuing MBA from Lucknow. I am using here reliance gsm(smart) of Bihar for last seven months(since July) because they provide night calling pack of Rs.59 in which i got 300000 sec. free to call to any reliance no. local or std in night from 11pm to 6 pm. My last night calling pack service lasted on 9th February 2012. Then on 10th i recharged my reliance gsm no. [protected] with Rs. 59. Now the problem is that I am unable to use this service when ever i make a call in night after 11pm I am charged Rs.1.50 per/min. Regarding this problem I made so many complaint to reliance customer, care senior executive, nodal officer and also to appellate officer.
Today I got a call from appellate officer of Bihar he told me because of roaming I am not able to use the facility of night calling pack. then I told him that I am using this service for last 7 months. But they did not give me positive response.
Therefore I request you help me get judgement.
Thanks
Santosh Chaudhary
1/73A, Vineet Khand, Gomati Nagar, Lucknow, pin 226010
Mob: [protected]