Reliance Communications — balance deduction without my permission

Address:Lucknow, Uttar Pradesh

My name is Prashant Srivastava and my no is [protected]. I am reliance gsm user. i have already complaint on 1 sept in consumer forum and reliance communication. I talk to customer care executive who told me that your problem resolved in 2 days but it not solved. Again on 4 sept i received a new complaint no.[protected] and call from Mumbai head office. She also said that problem resolved in next 3 days but it is not solve till today.
I want my money(59rs) back as soon as possible in my balance. So please take action about his matter.
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Reliance GSM — Deducting balance without permission

Sir,
I am using reliance GSM Mobile number that is [protected].On 20-march-2010 a message from 56785 came and without my acknowledgment my balance was deducted.
And Today,3-April-2010 same message from same number came and my balance was deducted with Rs.30/-. And there is no satisfactory response from the customer care as well.

Please do take action on this request.
Thank you
my name is prashant srivastava. i am from lucknow. i am user of reliance GSM service. my mobile no is [protected].
rel customer care executive call me on 31 aug about some scheme and he also told me that this service is free foe 7 days but next day 1 sept morning i saw my balance is deducted. i lost my balance approx 60 rs.
please help me and return my balance

Reliance GSM — balance deduction without permission

Sir,
I am using reliance GSM Mobile number that is [protected].Without my acknowledgment my balance was deducted Rs 50 three times , so it counts to 150.
there is no satisfactory response from the customer care as well.

Please do take action on this request.
Thank you
sir,
i am using reliance gsm no. [protected]. Without any information my balance detected many times.I complent many times but no responce came so please take some action .




Thank you.
hiii, my name is vipul patel and my num is [protected]. my complain is when i recharge any kind of balance ur company is cut my balance after 2 or 3 hours.
when i call custmore care, ur custmer care always tell tht updation is not nw pls call after sum time, every time i call ur custmer care ans is same, i call ur custmer care atleast 10time... then i decide i cnt continue with reliance so nw i se go uninour

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