[Resolved] Reliance Communications — MDN Closed- [protected], Harassment for Irrelevant Amount | |||
Dear Concern, This is bring to your kind notice that, I have been getting continuous harass from Reliance Communication team here in Bangalore. The issue in details is “ I was using a net connect+ data card device being MDN no- [protected], and have given the request for deactivating and terminating the services in July-12, and the same has been not used by me. But RCOM customer care team was least bother to hear any query and deactivated the service after numerous reminder post August-12 and from there on the harassment act started, which is continuing till date and the issue is unresolved. They are continuously sending the bill of Rs. 1205.47/- which is completely irrelevant and not pertaining to me. On top of that has sent many a times so called legal notices on my mail id threatening to pay the amount and then long follow up from different advocates, which is not at all ending. Such an unprofessional team that no one bothers to listen to the customer’s request but at the top of harassing by whatever ways. Post reaching my frustration level I have written my plight on Consumer complaints forum “https://www.consumercomplaints.in” complain link https://www.consumercomplaints.in/my-complaints.htmlreliance-net-connect-being-billed-through-the-connection-is-not-being-used-c772493.html#...⇄ for hoping the resolution and indeed it worked when I received a call from Reliance Social Media team from Mumbai office to whom I have addressed the issue in details and got an assurance on this matter will get resolved and an apology from the team. Things were silent after that but legal threat started once again from Delhi now to clear the amount else the case will go to court. A girl keeps on calling from 11th Sep-13 no. being ([protected] and [protected]). I don’t know who these people and what is there intention but one thing I must say all of them are truly responsible for this harass. And I hereby declare each and all in RCOM team accountable for this plight. I am still looking forward to end this issue and harass from the such well known Indian giant. And requesting for the last time, for closing this matter once for all. Thanks & Regards, Anshul Choubey’ MDN Closed- [protected] Mob: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCOM Care
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare