[Resolved]  Reliance Communications — MESSAGE OFFER RENEWAL

Address:

East Godavari, Andhra Pradesh

HELLO guys

i am reliance cdma prepaid customer from past 6years.i am one of the fool from the list who are not using mobile number portability.

previously i launched number of complaints on reliance.this time also i am repeating one of the previous complaints.i.e., DEACT PACK39 to 53739.
its not working.

on 18th Oct 2012 my mobile recharged Rs.39 MSG offer it valid for 30 days.but according to Ms.RAJINI i got information like rs.39 pack will be deactivated after 11 days in case you maintained nil balance for these 11 days so waited and get recharge through online on 18th Oct 2012.

i don't know how 30 days completed to 27th Oct 2012.yesterday i have done 30 rs recharge today i lost 19 rs for message offer renewal even i am having 39 rs message offer is activated.

so i called customer care through 198 service, as per the conversation with MS.TEJASVINI, my 39 offer is not valid and automatic renewal was valid.i don't know how it is possible same services provided by reliance.on may 2012 i was a conversation with reliance executive he told auto-renewal cancelled by getting recharge 39rs sms offer.

can anyone tell me how to get back my 58rs please

regards

M.SRIJAYAKUMAR
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