Reliance Communications — Migration from Post paid to Prepaid

Address:Chennai, Tamil Nadu

I have raised one request on 22nd Feb 2013 for the migration from Postpaid to Prepaid,Its almost a month the process is still going on.
There isnt any fault from my side,Outstanding amount has been paid,Document has been submitted in Velachery R Web-World.and believe me i called not less that 14 times for the status and got the same reply each time that "THIS TIME SURELY WITHIN 24 HRS YOUR CARD WILL BE ACTIVATED".I am not able to contact anyone neither anyone else.I felt no less than HELL while talking to those customer care persons.
I have raised not less than 7-8 Complaints(compliant nos":[protected],[protected],etc.....) thru Customer Care service but the result is same."THIS TIME SURELY WITHIN 24 HRS YOUR CARD WILL BE ACTIVATED".
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Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

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