[Resolved]  Reliance Communications — Misguided to buy a new SIM

Address:

Agra, Uttar Pradesh

I went to Reliance Communications to change my current plan, i.e. Rs. 440 plan to Rs. 899 Unlimited plan. But, they told me that you can not change your existing plan to Rs 899 Unlimited plan. You have to change your number for that. Only a new customer can get that plan (Rs. 899 Unlimited Plan).
So ultimately, I purchased a new SIM and deposited Rs 850/- as Security Amount. But later, when I called up Reliance Customer Care, they told me that you can change your existing plan to Rs 899/- Unlimited plan. Even another Reliance Store confirmed me that I can change my current plan to Rs 899/- Unlimited plan.
I want to lodge a complain against Reliance Communications for making me fool and want my Security amount back !!!