[Resolved]  Reliance Communications / Mobile Postpaid — Legal notice received for a cancelled connection.

I am Jose Mathew, I was a Reliance mobile post paid ([protected]) customer till Feb 2007. I had cancelled this connection on 1st February 2007.

Details in the Acknowledgement for Service termination is as follows :- WOTC/WW Reference Number - WW08002, WOTC/WW CODE - [protected], CAF Number - [protected]. The termination request was given at Reliance Web World, Forum Mall, Koramangala, Bangalore. (Rs. 2107/- was paid towards my reliance account for termination on the same day).

On 8th May 2008. I received a Legal notice from an advocate Mr. C. K. Sreejith on behalf of Reliance communication to pay back an amount of Rs.1003.52/- that I am liable to. I had personally called the Advocate and enquired about it. He had taken the receipt details from me and assured that he would take care of it and nothing more to be done from my side.

Last week ie: 27th october 2009, I received another Legal notice from Advt. C. R. Radhakrishnan and associates, High court of kerala. Ref - RCL/CONC/Nov 09/460 that I am liable to pay an amount of Rs.1003.52 + 500 legal charges. If I agree then come to their office and pay the same and if I dont agree then produce required documents and meet the advocate.

My parents are worried about the legal notice against me and then are telling me to finish it off whatever ways possible as they dont want me to get into any trouble with this sort. Reliance communication is literally Harassing their customer for paying the amount which i am not liable to.

I already had given enough details to the Advocate who had send a Legal notice last year, still nothing happened. Even this time how can i be sure that i go an meet them personally and they wont harass me the next year.

I am in bangalore now and it is not possible for me to come down and meet them at the time they had asked for.

Please do take necessary actions against this organization which is harassing the customers for paying what they are not liable to.
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Aug 14, 2020
Complaint marked as Resolved 
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Just to add to the details:
After two years some how i was able to find out the receipt of final payment and the acknowledge receipt that i had receive. Or else i would have been in real trouble. How long reliance expect its customer to keep the receipts and other details. Why the customer should suffer if they can keep their account properly.
i just wanted to know my calls detail that i had in past one month
SIR,
I COMPLAINED AT DERVICE CENTER THAT I NEVER OPTED ANY ADDITIONAL FACILITY IN MY NUMBER [protected], BUT STILL MY AMOUNT IS DEBITED FOR THESE SERVICES.
SIR LAST MONTH AND THIS MONTH I LOST APPX 300/- FOR SUCH SERVICES.
PLEASE RETURN MY MONEY .
I AM A VERY OLD CUSTOMER AND I DO NOT LIKE ANY CALLER TUNE, MESSEGING FACILITY (CHARGEBLE FACILITY) IN MY NUMBER [protected].
SIR I AM VERY FAD UP NOW WITH THIS CONNECTION.



SUNIL KUMAR JAIN

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