[Resolved]  Reliance Communications — was laid by the retention team and given a plan

Address:Mumbai City, Maharashtra

i wanted to change provider in the month of july as i was getting a amazing corporate deal for calling and 3g so was looking to port out just then got a call from (prime marketing) reliance retention team they offered me a plan to which i agreed to and a rep came to my house and got my signatures on some forms that said i wont move my provider i agreed to it and after a few months i noticed my bills and was not getting all the benefits that i was told for which i have a email and when contacted reliance cc they gave me a weird plan info i said its not mine and to support it my bills helped me then approaced nodal with some hope they agreed to my explaination initially but then was not getting all the data benefits i have email them so many times they just dont understand now and i fortunately have voice recordings of the conversations and the email
the amount are piling to be more than Rs.5000

need some intervention regarding the same or help to approach it legally as i am mentally haressed and its not a small amount please help me
donald jani
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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