Reliance Communications — my college plan

Address:

Delhi

it happened TO ME YESTERDAY
THIS IS SO BAD ON COMPANY'S BEHALF.
HOW CAN THEY DO SUCH A THING.
I SUBSCRIBED TO = MY COLLEGE PLAN Rs 16
I GOT A CONFIRMATION MESSAGE ASWELL
AND THEN MY BALANCE WAS DEDUCTED ON USAGE OF WHATS APP
WHEREAS ON ONE HAND THE PLAN SAYS FREE WHATSAPP AND FACEBOOK USAGE ON OTHER HAND BALANCE WAS DEDUCTED FORM MY ACCOUNT
IT IS A LOOPHOLE!!!!
SHAME ON RELIANCE'S LOOPHOLES!!!
DO YOU EXPECT THE CUSTOMER TO NAG AND COMPLAIN EVERY TIME THEY SUBSCRIBE TO A NEW PLAN!!!!