[Resolved] Reliance Communications — do not activate my sms1p card on my no. [protected] | |||
reliance communications suddenly stop my message card without any notice. the message card have to be reactivate in every month if the minimum balance of mobile is 11 Rs. but i have the balance of more than Rs.50 but they quite the message card and raise the price of message card. when i complaint of it they say that the is increased and i have to recharge it with the increased price which is Rs.26. they also refuse to pay me the money which was deducted when the message card was stopped without giving me the prior notice. i m complaining for more than a month but they didnt take action on it. please help... Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
Comments
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I want to draw your attention that I have reliance number, in which 1 paisa massage plan is taken every month if I forgate to recharge my massage card amount for massage card is deducted from my recharged amount. In spite of deduction of amount for massage card my massage amount is charged in 1 rupee per massage.
When I talk to Mr.Shekhar in Reliance customer care he told me that 1 paisa plan is not activated in my number & also told that any other plan is activated in my Reliance number how is it possible which plan is not taken by me, how can it activated.
Kindly solve my problem.
Regards.
Deepak Kumar
[protected]