Reliance Communications — NEGLIGENCE TOWARDS CONSUMERS

Address:

Andhra Pradesh

K OMPRAKASH mobile no [protected]


Sir this is to inform u that I have taken the above said reliance sim card last 3 years.Which is being used by me.

But I am very sad to inform u that my sim card has been disconnected last month due to the reason as per your company says NOT AVAILABLE OF MY DOCUMENTS. This is very shame on your company saying that I have not submitted the required proofs for taking a sim card. How can a person use a sim card without documents from last 3 years.

But in the last month I have submitted the proofs of me in the RELIANCE WEB STORE in Himayat Nagar Branch.After several times going and inquiring I have received a message that my sim has been activated.
But After 10 days that is on 11/02/2012 My sim card has been again Deactivated without any notice or message. Calling to the customer care they have said that my proofs submitted in the Stores have not been received yet.

Again I must go to the Himayat nagar web stores and submit my documents which causes me a wastage in Time,Money and my daily routine work.

That the documents given in the reliance web stores was not Updated till date.
Is it not the responsibility of the web world to update the given documents.

With all the Related Documents and all the data on this case I will approach to the CONSUMER FORUM against the Reliance Communications and the way of their behavior towards the consumers.
I need a strong action on all the persons who are concerned with my issue.I will go all possible way for my causing me this much Inconvenience.