[Resolved]  Reliance Communications — unwanted service activation and balance deduction

Address:

South Delhi, Delhi

Dear Sir/Madam
I am having a mobile prepaid life time connection of Reliance bearing no. [protected]. Reliance is activating various packages on its own and deducting money from my prepaid account. On complain they are also not ready to refund the money which they have suo-moto deducted themselves. 3-4 days back also Rs.30 has been deducted from my account on account of renewal of one Panchaang pack, which I had not asked for. I had requested to Reliance Customer Care number of times to stop such an unwanted, annoying and disgusting in nature of packages, since I am not interested in any of their packages, which they have activated on my said number and started deducting the money from my account without any notice for last 3 months and even after request neither they refund the amount nor they are ready to stop the service. I am fade up by these types of fraud by these telecom operators.
I am very sorry to say that I am facing this problem for last three months due to this type of service. I called your customer care officer and complaint on number of times but it seems like Reliance mobile doesn’t care about its customer. What the bluddy treatment you guys are giving to your customers as a telecom company, a new brand in INDIA don’t know how to do their work and provide customer satisfaction.
I hope u will look forward in these type of matters and do the needful as early as possible.

Amit Ajitabh
186-A, Gautam Nagar,
New Delhi-110049
Mobile no.-[protected]