[Resolved]  Reliance Communications — NO BENEFIT GIVEN OF SPECIAL RECHARGE

Address:Surat, Gujarat

Hi
My name is Jinit Brahmbhatt and i am using reliance cdma [protected] in surat since last three years. I have recharged with Rs.92 to get benefits of all local calls at 30p/min and all std call at 35p/min for 90 day on 26.05.2013.. I got sms of scheme activation on my mobile. Despite of it, i have been debited at tariff of 1p/sec for all calls since then. I have written to [protected]@relianceada.com as well as gave feedback on reliance website but so far not got any reply.
i want that reliance stop cheating consumer like this and refund my excess amount debited since 26.05.2013 or else i will more to TRAI and consmer forum for the same to claim refund.

thanks.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,


We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.


Regards,


RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care
No one apprapproached

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