Reliance Communications — NO GPRS connectivity, Balance Deduction

Address:

Maharashtra

Dear Sir,

I am Mohammad Arif form Thane.

I have recharged my GSM number [protected] with a GPRS pack as an trail, but it very unfortunate that from same day your GPRS is not working. I have called your customer care to make a complain about the issue.Your customer care person is so rude that he even not bother to listen the complain.

My follow up with your call center is continued from last 10 days almost, but there is always a single reply came that the problem will be resolved in next 24 hrs.

When in called them regularly then they stopped my outgoing.After that they have deducted certain funds without any reason from my balance.When I Have ask for the reason behind deduction they said they wont have details.

Yesterday asa trail i have recharged my account with Rs 10. but after some time the balance is deducted without any reason.I am so fed-up with your service that I have applied for portability.I have decided to avoid any service of reliance in future.

Is this the way reliance communication make money, and no one is bothered to resolve the problem.

You people simply cheating your consumers.

Do revert on my new cell number [protected].

Mohammad Arif