Reliance Communications — no information about deduction

Address:

Rajkot, Gujarat

Myself shah mitesh mob.-[protected]
on 9th of jan.My bal.Of 65rs was deducted and I complaint at their office they told that there is no information about deduction and they took my complaint and give me complaint no.And told that I'LL get reply in 3 days but I receive msg from company that there is no wrong deduction from your a/C.So again I visited office and they again took my complaint for the same I only need to know for what reason my balance was deducted.And in customer care also they tell that there is no information about my deduction and now wen I am calling to there head he is telling that we cant only access your detail for 3days and we are not having any record.
So kindly look after this as fast as possible.