[Resolved]  Reliance Communications — no response from customer care attendant

Address:Ranchi, Jharkhand

I am using reliance prepaid service sim (no.-[protected]) since 15-20 days. yesterday i recieved message of Rs 3 deductions due to some sort of net downloading,same message displayed ''if you want to unsubscribe send UNSUBSTORE to 54646 '' ,immediately i followed the instruction and replied back and got other message that you have succesfully unsubscribed. However, today morning i recieved another message that'' dear user you are automatically subscribed and Rs 3 deducted'' and same happend again. Whole day i tried to get in touch with customer care executive/attendent but i failed since they were not reponding, niether picking up the call. the most funny was when i dialled 198, recording sounds please dial *333 to talk to our customer care attendent and when i dialled *333 it was vice-versa. Its not reliance customer harrasment.....i am thinking to throw the sim in garbage by tommorow morning rather to try again these duffers.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

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