Reliance Communications — NON ACTIVATION OF SMS PACKS

Address:Mumbai City, Maharashtra

Dear Sir,
From 11th April 2013 I ahve recharged with SMS packs a couple of times, but still SMS charges are levied on my number. I have contacted customer care many times and nodal also. but no solution is provided yet. They are saying that we are unable to do anything. It is causing a big trouble. As i am required to send daily messages and charges are being levied on it. Please help in the case.

Regards
Akhil Agrawal
[protected]
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Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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