Reliance Communications — non connectivity

Address:East Delhi, Delhi

DEAR SIR,
I HAVE BEEN RELIANCE MOBILE MORE THAN 7 YEARS.IT WAS CDMA.
I WAS SUFFERING NETWORK PROBLEMS FROM 1AND HALF YEAR.2 MONTHS BACK I REQUESTED FOR NO.PORTABILITY FOR MY NO.[protected].AFTER 2 DAYS 1 PERSON CALLED ME AND SAID YOU DONT LEAVE RELIANCE.IF YOU ARE FACING THIS PROBLEM YOU CONVERT IT INTO GSM FROM CDMA AND SHE ALSO OFFERED ME VERY LOWEST RATE TARRIF PLAN.I AGREED.AFTER 4 DAYS 1 PERSON CAME TO ME AND HE GAVE ME 1 GSM SIM CARD.WHEN IT DIDNT START THEN I WENT TO NEAREST WEBWORLD 3 TIMES.THEN IT IS ACTIVATED.BUT THEY DIDNT GIVE ME THAT TARRIF PLAN.
TODAY I AM SUFFERING MORE PROBLEM THAN BEFORE.IT IS WORST NETWORK.MOST OF THE TIMES IT DOESNT HAVE ANY SIGNAL.I WENT TO WEBWORLD MORE THAN 10 TIMES.ACCORDING TO THIER INSTRUCTION I CHANGED MY SIM CARD ALSO BUT MY PROBLEM DIDNT SOLVE.
SIR,TODAY I AM VERY BOTHER DUE TO THIS PROBLEM.I DONT GET PROPER SIGNAL ANYWHERE.
PLEASE HELP ME OTHERWISE I WILL TERMINATE THIS NO.PERMANENTLY.
FIROZ AHMED
J-3/170,KISHAN KUNJ
LAXMI NAGAR,DELHI-92
MOBILE.[protected]
[protected]
[protected]@yahoo.com
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Comments

Hi FIROZ,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Hi FIROZ,

We tried calling you but we were unable to reach you. We wish to affirm that as per feedback received from network team that our network is running at the optimum level on your location, and it cannot be enhanced further.

Cheers,

RCOMcare

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