Reliance Communications — Non Credit(Talk Value & Data) of Mobile Recharge

Address:

Jaipur, Rajasthan

Sir
I am a subscriber of reliance GSM (Rajasthan )
My mobile no is [protected].
I have recharged my mobile with Rs 247 on 23/01/2013 at 12:50 noon.But talk value Rs 150/- and 3G data(1 GB) balance is not credited to my account. I have immediately informed to the retailer about this, he called to customer care of reliance telecom and assure me about credit in next 1 hour.
I have again intimmediated to reliance customer care at 198 about this matter on 23/01/2013 at 5:30 PM. They(Mr Rishikesh customer care executive) again assure me to credit the balance.
I have finely complaint at 198 and they booked my complaint with ref no[protected] dated 24/01/2013 and they reply me to resolve my complaint in next 2 days.
But Till now(28/012013 at 10:00 PM) this complaint is not resolved.
Please take an immediate action to resolve my problem.

Thanks
Vikas Jain