Reliance Communications — Non refund of balance deduction

Address:

Uttara Kannada, Karnataka

Sir on 12-1-13 the balance deduction has taken place by the service provider after complaitaing more than 8 times they given only four time complaint no and these are as follows[protected] on16-1-13,[protected] on13-1-13,[protected], and the first one is delited by my kids after colling costomer care every receiver is suppose to take new complaint and on 15-1-13 spoke to the supervisor called mr.suresh and convey that the amount will be refunded before 12pm on 15-1-13 still not taken any action by the authorities what should i do this was happed to my mobile no [protected] and that time they refunded the amount deducted if i call to 198 from my mobile they diverting the call to other side i had spoke maduri on 16-1-13 and her no massaged is bhagyalakshmi in massage sent by these people. they deducting more customers and crediting there accounts and cheating innocent customer this should be stopped please do the needful in the matter