Reliance Communications — not providing appropriate solution to high ping and low speed issue | |
i am getting high ping around 700-900 and very low speed around 30-50 kbps while my plan is of thunder 699t of 2mbps. even after doing complaints no one from reliance has ever visited to check it customer care says that the technician will visit and check it but no one comes and i am continuously facing the problem.also while booking online complaint using ping and trace their server always shows error. my id is[protected].
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RELIANCE COMMUNICATION customer support has been notified about the posted complaint. | |
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Comments
same problem again after 1 hour of solving complaint i am getting high ping and slow speed issue again it happens every time after half an hour of solving the complaint again the same high ping and slow speed issue comes back. no permanent solution has been provided to me for this problem from the date i have started using reliance broadnet... the connection is so slow that it takes 5-10 minutes to open reliance login page and 15 -20 minutes to complete reliance speedtest...
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+91 22 3037 3333
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare"