[Resolved]  Reliance Communications — Pathetic Service of Reliance store

Hello,
I a customer with reliance number:[protected] n delhi area. I lost my mobile some days ago along with reliance sim. I blocked the number. Then i went to reliance store in Laxminagar area In delhi in order to have duplicate sim..When i went there in first time there server was not working. So i came back without number..Meanwhile i was 4 days without number so i lost many business transactions.. Then I went again on the 2nd day and because of the job i reached there at 8 p.m with all documents hoping i will get the sim today as i had already lost many transactions due to non availability of number. But when asked for sim the person sitting there did not hear that and told me to come next day.but at the same time he was giving the sim to other customer. So on one side he was neglecting the old customer as i had documents ready and it was just a matter of 5 minutes. I wanted the sim urgently but the person did no hear this. As i a a working person i told him i cant get tie before 8. and he should consider this but the reliance store person was not interested. This made me loss of many business deals and other things besides harassment i faced in travelling for far away place. If reliance store cannot assure proper service to the customers then they should not open such stores.Due to pathetic service i remained without number for 5 days and still not got number..!

I hope reliance will take a serious note of it and improve its services in reliance stores
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Aug 13, 2020
Complaint marked as Resolved 
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