Reliance Communications — Payment Fraud

Address:Rajkot, Gujarat

Dear Sir,
My name is Pulkit Dhiren Oza and working at Oza & Company, 301, Akshar Vats, Dr. Yagnik Road, Rajkot - 360001.
Contact No. [protected]

Months ago one day Mr. Anand Visani (representative of Reliance Communications) visited my office for purpose of marketing of new broadband connection. At that time I was having a broadband connection from Reliance Communications. Though he insisted me for new connection for better plan and high speed.I argued that one connection already exist in my office so please upgrade the same I don't want a new connection. But he told me that it is not possible and asked me to pay advance rental Rs. 600/- and Installation charges Rs. 700/-. That time I bargained to waive installation charges after some debate he agreed and promised me that I will not have to pay any installation charges. So I agreed to have new connection in my name. At that time the agent (Mr. Anand Visani) asked me for advance rental in Cash but I refused and paid him a crossed cheque amounting to Rs. 600/-. After a month I received a bill including advance rental & installation charges total amounting to Rs. 1300/-.

I like to say that above named agent has cheated me for amount of installation charges i.e. Rs. 700/- + taxes
Hence I have not paid the any amount to the company excluding advance paid to the agent Rs. 600/-

Since last week I am receiving messages that company has issued legal notice in my name.
I am receiving such messages daily morning and the messages contains a mobile number on which they want me to call them.

Please do the needful

Thanking in anticipation

Yours Faithfully
Pulkit D. Oza
- Advocate
- [protected]
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Comments

akshar — cancellation charges

Sir
Name: - Akshar corporate solution
My a/c no[protected]
Phone no:[protected], 30023755, 30023722
We are use your connection to last 3 yr but last many problem to services so we are cancel my all connection to mail & inform to reliance. But you are only two no[protected]&[protected] are cancel
And you are charges to cancel connections 1250 + (12.36% ser charge ) But you are not inform to me
Another no are also cancel with in two days so I will not pay any rent to given you
My other no 30028193, 30023755, 30023722
I have not paid the cancel connection charges. I want all my reliance connection to cancel b’coz you are chited to me .I have many mail to you but you are not response to me. But in this time I have also complains to Consumer court & Trie.
I have Not to pay our bill 6302 Rs & Before solve my problem .
Argently Reply my mail Other wise complain forward to other
Vicky shah
Akshar corporate solution
[protected]
Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare
Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOM Care

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