[Resolved] Reliance Communications — Payment is Not Reflecting | |||
I have done one payment of my Reliance Data Card No [protected] and CAF No:[protected]. This number is terminated long ago and allocated to some one else. Before closing this service I have made a last payment of 550 Rupees on Relaince Webworld. Which is not reflecting in your system. While there was bill of 1507 Rs showing pending in my account which Again I am not aware of. Why the bill amount was 1507 even I never used this data card in last month. Even for last 2-3 months my data card was not working then how can I use data for that amount. I complained about that hundred times Please find the attached scan copy of slip of payment done. I am getting number of calls about legal action , court case or warrant. Please let me know is this not the mental/Physical/Social and economical exploitation by the capatalist firms?. He told me that a case of fraud has been registered against me in the court and even I haven't responded on the legal notice court sent to me, either pay 15000 else you will be arrested. I asked him that I have raised issue many time and please check internally about the dispute. Then he said first pay your amount then we will see this. How you jerk people can say this. How you people can eat customer money so easily. Reliance firm- I don't want any call from your side now. I paid the money and terminated the services on time .. imporve your system and employees instead of threatning me and consumer.. If you are not resolving issue then I will file case against your for customer harassment. I'm Hypertension patient and these calls are increasing same. I'll not leave you guys if I got call again. Parul Solanki [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
" ""Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare""
"
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare""
"
Dear Customer,
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCom Care
As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.
Cheers,
RCom Care
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A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare""
"