Reliance Communications — Not providing good service

samething in hyderabad too. they will say "issues will be fixed within 72 hrs". i have been facing this for more than 192 hrs... still its ther...

here is their mail response..
Hi,

you can't reach me. That's the issue i raised Service Request ID[protected]n/w issue). you representative told, action will be taken within 72 hrs. Almost 192 hrs passed away. Still the issue is there. I[censored] cannot resolve it, plz answer me "NO". I can go for other providers. plz dont answer "will respond you shortely(might be 2 weeks later)".

Regards,
R. Senthil Murugan


From: "[protected]@relianceada.com" <[protected]@relianceada.com>
To: senthil murugan <[protected]@yahoo.co.in>
Sent: Mon, 30 August, 2010 9:16:21 PM
Subject: RE:'ADAG=[protected]'Reference your mail

Dear Customer,


This is with reference to your e-mail regarding coverage issue. Please note that your request is already logged as Service Request ID[protected]. We would like to inform you that we have taken up your issue with relevant department to take appropriate action. We are working on it and will respond you shortly.

We apologized the inconvenience caused to you.


We tried contacting on your number but were unable to reach you.



Regards,



Rohan Naik

Customer Care
Reliance Communications



For further details, you can visit our web-site www.rcom.co.in or write to us at [protected]@relianceada.com.

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Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.



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-----Original Message-----
From: senthil murugan ([protected]@yahoo.co.in)
Date: Monday, August 30, 2010 11:51 AM
To: [protected]@relianceada.com ([protected]@relianceada.com)
Subject: Re: Irregular Singal strength - Complaint N0:[protected]

Hi,

Will you take 2 years to solve this issue. This is the second week, am still facing the same issue. If the same thing continue again. i will be writing this to any BLOGs & [censored] your service...

Regards,
Senthil Murugan

From: senthil murugan <[protected]@yahoo..co.in>
To: [protected]@relianceada.com
Sent: Fri, 27 August, 2010 10:05:35 AM
Subject: Irregular Singal strength - Complaint N0:[protected]

Hi,

My complaint number is[protected]. For the past one week am getting weak signal . Due to this, am not getting both in-coming & out-going calls. This is the fifth day after raised a complaint. Still am facing the same issue. Is this the way of service providing by India's No.1 mobile network company. I think, its India's useless network. ...plz solve it ASAP.



Regards,
R. Senthil murugan