[Resolved]  Reliance Communications — Non cooperation & goonda behaviour of security guard

Address:

SAS Nagar, Punjab

I had been a regular customer of Relaince Fresh Store at Phase VII, SAS Nagar, and as such I was issued a membership card No. [protected]. A few days back while making purchases I was not handed over the card after swipe and as I was in hurry, I left the store but when I visited the store to collect the left behind membership card, I was told by the Billing counter sales girl that the card has been handed over to the security guard, when I approached him for delivery he was very arrogant on this account and told me that he was not supposed to keep track , when I reasoned further he behaved like a GOONDA and told me to do whatever I liked. I had visited 5 times after this and all the times there is no remedy, where as whenever I have tried to meet the manager of store MS. Neha Kohli, she is always absent and not available in the store. The staff there is running the store at their own and seems to be headless. Due to GOONDA atitude of the security guard, I have stopped visitng this store, I have seen this guard misbehaving with people in general and ladies in particular, and in the name of shop lifting he is frisking ladies off and on.. I donot mind losing card but the atitude of staff and guard is pinching