[Resolved]  Reliance Communications — Phone Bill Exceed

Address:

Faizabad, Uttar Pradesh

I am a user of Reliance communication from last 4 Months, i got my first bill of Rs. 500 Approx , 2nd bill Rs. 1000 Approx, 3rd bill Rs. 2500+,

I have paid all my bill on time or Before receiving the bill, but now this thime they have charged me for Rs. 6800 Approx. as per my knowledge i have not make a lot of ISD and STD call that i get this much of Bill.

On the other end they have barred my all out going calls without any information. i have already paid Rs. 2000 for ISD activation and Rs. 2000 advanse against my April bill.

My main concern is My billing Cycle is 5th of every month and every time they given me my invoice till 12 of every month, and asking for payment without invoice if i refuse to pay they got barred my all out going calls.

Mr. Sunil is from Reliance is coordination with me form Faizabad him Mobile No. is [protected] & Mr. Rakesh id From Lucknow [protected], they were asking me to pay without invoice.

After a many request to port my connection in other they are not responding me properly, when i sent an sms to port the costomere care team is not not responding me properly , The do have network issue as well on my residential area , after a long compliant they are also not working on same.

i just want to have privilege from reliance if they are going to inactive my calls they should inform me and provide me bill on time so that i can pay.

Best Regards

Swatee Kaushal