[Resolved] Reliance Communications — Plan not activated despite payment | |||
According to their website rcom.co.in there is an STV of Rs. 9 by which your call rates would change to Re 1.2 per 3 minutes. Even in roaming also, these rates would be applicable. I purchased this voucher online through internet banking using their website. But even after receiving confirmation sms, I'm being charged @ Rs. 1/minute (local) and Rs. 1.5/minute (STD) in roaming. My receipt no. is AMIR22819709 and mobile no. is [protected]. I tried to call customer care at *333, the voice says this no. does not exists. I'm being cheated by reliance. I now plan to port-out of the network if this problem is not solved soon. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Customer,
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.
Regards,
RCOMcare
Dear Customer,
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternet number if issue still persist.
Regards,
RCOMcare
We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternet number if issue still persist.
Regards,
RCOMcare
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+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
GSM — plan not activate
sir,i have a plan 1 Rs per 3 Mints but my plan is not working
please