[Resolved]  Reliance Communications — Poor Network Range Service

Address:Saharanpur, Uttar Pradesh

Dear Sir/Madam, I am anuj kumar from saharanpur(UP).Sir I am using a sim card(cdma)([protected]) of reliance company from last seven years.when i bought this sim card and reliance cdma mobile the seller had told me that the network range of this company will be excellent in your region and at that time the range was good but now from more than one year the network range of this company in my village is very poor so no one can make a call without interruption though this company network.Sir I have complaint about this matter many times to reliance customer care executives and also in reliance web world saharanpur.Every time the officers of company told me that this problem will be resolved with in a month but the problem still remain same. Sir more than 20 peoples are facing same problem in my village and more than 500 peoples in my territory.sir please do some thing and suggest me what should I do?
thanks
REGARDS- ANUJ KUMAR
MOBILE NO.-[protected],[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi ANUJ,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare
Hi ANUJ,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

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