[Resolved] Reliance Communications — not providing the said services | |||
i have recharged one tariff plan of rs 650/- namely reliance India card/reliance STD calling card on 12 july10 with a validity of 60 days. but since 29 July the service was stopped due to unknown reason saying network/technical problem. after about one month on 27 Aug 10 the service was resumed, but it was said that the neither the balance will be transferred to the main account nor the validity will be increased as the service has restored. all this happened after giving a no of complaints as service request no[protected]dated 02 Aug 10, [protected] of 06 Aug , two more and[protected] of 15 Aug 10. Now during this period i was unable to call through my that no for that i have to take the services of another service provider while this no is registered every where in my business as well as social contacts. the company is not ready to pay compensation. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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Reliance Communication Ltd — Unauthorisedly Activated the Chargeable Services
Respected Sir/MadamI Srikrishna Mundra R/o Jharsuguda wants to complain against reliance communication ltd. The reason behind this is as follows:-
I am a user of Reliance GSM prepaid services having mobile No. [protected]. My complain is for deducting unauthorisd Chargable Services . The company unauthorisedly activated his services in my number [protected] and deduct Rs 30/- twicely . One for activation of services and other for Renewal. And they are charging unknownly from the customer mobile balance.
one time it happened earlier that the company activated the services without informing me but when it known to me i just complaint to the customer care and they accept their fault and refund the amount by crediting my balance.
But this time they are saying i am not resonsible for renewal and telling me i am sorry we cant able to talk to you and give you any details. Hope we are given you the information you needed Thanking you for contacting reliance customer care.
I talked already to reliance customer care on dated[protected] around 2 pm and today itself i.e. on[protected].
the name of the services they activated in my number is "Aapna Music Station".
Kindly see the matter and take the strict action against the company. so that the company cant do anything in future to play with hard earn money of people.
Thanking you
Srikrishna Mundra
[protected]
[protected]
[protected]@yahoo.com
Jharsuguda.