[Resolved] Reliance Communications — Prepaid phone in other name and Recharge was still not made. | |||
My name is Mathan kumar Mobile no is:- [protected] / [protected] / [protected] / [protected] I brought one reliance data card For Rs.1500 and three mobile Pre-Paid Sims Card For Rs.150 each totally Rs450+1499=Rs.1950/-Paid By Cash on[protected] at Perambur, one of the reliance executives. The Three mobile Pre-paid Sims mobile No's are followings:- 1st Mobile no- [protected]. 2ND Mobile no- [protected]. 3rd Mobile no- [protected]. I Recharge of Rs 110.00 each totally Rs330.00, I paid through my The Dhanalakshmi bank debit card my above mentioned Three Pre-paid mobile No's. on[protected], nearest Reliance Communications in kodungaiyur Show room. Reliance Communications 5c/7, Meenambal Salai, Kaviarasu Kandasan Nagar, Kodungaiyur, Chennai-600118. PH[protected] / 32505888. COMPALIANT:- The Recharge amount is paid on[protected]. But Still Now the amount of the Rs.330.00 Is not recharge to my above mentioned mobile No's. I made an compliant to the Reliance Call Centre. Complaint no:[protected]. On[protected] i was went to the reliance communication show room in kodungaiyur, Chennai-118. Mr David said you a have an gusts means you can go and complaints with any other team, I Don’t Care he said. He talk badly and his behaviour is SO bad. i am very frustrated his talk and i am also unhappy with the reliance people services and behaviour, I hate a lot, this is to high level of insulated me. Please save me and all pan India consumer. I have an sufficient proof with us. I treated very badly. I am so upset of this services and activities of the reliance communications. Please claim the amount and my Mobile no should be in my name. This is so bad and I disagree with the service & activities of the reliance communications. Please Give me an proper solution and give back the mobile no’s to my names. I Don't Understand, Which way they were given a service to the Indian people. They are money robbery by the consumer money in such a ways. Thanking you, With regards, Mathankumar.K. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Reliance Telecommunications — PAYMENT MADE BUT ACCOUNT NOT RECHARGED
Dear Sir / MamOn January 2 , 2011 my account on reliance number was debited despite of GPRS plan on number. I called up customer care and they told me the plan is not available on my number . However , the same plan was activated since 15 days. I again called and spoke to Senior Executive and he guided me to recharge internet pack of 51 again for GPRS. When I recharged the number, again amount was deducted for using GPRS . When I contacted customer care, I was put on hold for long time and told that RC 51 does not exists. The amount will not be credited back into account and there will be no balance for the same.
I lost Around Rs 200 in this issue. Please guide us what should we do ? Because these issues happen often and Telecom operators don't listen to us. We waste alot of time and money contacting Reliance Customer Care.
Regards,
Bhaskar Kakkar
[protected]
R COM CARE,
Yes, customer service desk contacted me and said, we apologize for the mistake ... but we cannot refund the amount .. Then they said ... they will inform this to senior ... However, my service request was closed without providing solution and informing me ... !!!
When i called complaint desk, the executive was arguing with me that issue has been resolved??? but it was not ... Can you do something.. or should I give up and choose sme other operator.
First check all the SR's, then call me ... I am tired of calls from customer care.. which say, amount will not be refunded
I am being told that action have been taken against executive... Boss !!! ... what should i do ???... I dont want anyone to be punished, because this is an human error . But atleast resolve my issue now .Why dont you refund the amount .. I am tired of calling reliance customer care, , .. everyone say ... ""MONEY REFUND NAHI HOGA ... " I lost Rs 200 and 3-4 hours calling reliance customer care. This is not the first time, it happens with reliance.
Let me give you an example ...
I am a shopkeeper, You come to me for Rs 300 rechargeand that recharge actually does not exists ... However, the recharge fails and you loose balance due to my mistake ...
What will you do ???
a) Ask for money back
b) You will say .. thank you for help .. bye bye ..
Please apply basic logics...
Regards,
Bhaskar Kakkar
Yes, customer service desk contacted me and said, we apologize for the mistake ... but we cannot refund the amount .. Then they said ... they will inform this to senior ... However, my service request was closed without providing solution and informing me ... !!!
When i called complaint desk, the executive was arguing with me that issue has been resolved??? but it was not ... Can you do something.. or should I give up and choose sme other operator.
First check all the SR's, then call me ... I am tired of calls from customer care.. which say, amount will not be refunded
I am being told that action have been taken against executive... Boss !!! ... what should i do ???... I dont want anyone to be punished, because this is an human error . But atleast resolve my issue now .Why dont you refund the amount .. I am tired of calling reliance customer care, , .. everyone say ... ""MONEY REFUND NAHI HOGA ... " I lost Rs 200 and 3-4 hours calling reliance customer care. This is not the first time, it happens with reliance.
Let me give you an example ...
I am a shopkeeper, You come to me for Rs 300 rechargeand that recharge actually does not exists ... However, the recharge fails and you loose balance due to my mistake ...
What will you do ???
a) Ask for money back
b) You will say .. thank you for help .. bye bye ..
Please apply basic logics...
Regards,
Bhaskar Kakkar
Dear Reliance,
The Recharge amount rs 401 is paid on[protected]. But Still the amount is not benefit to my no. I made an compliant to the Reliance Call Centre. 1st Complaint no:[protected]on 20th 2012 received sms from reliance offer recharge benefit has been updated in your account but amount is not benefit to my no.
2nd Complain no :[protected]second time complain no has given to me, it will updated 24hrs.I'm not satisfied.
Thanks & Regards,
Romi
The Recharge amount rs 401 is paid on[protected]. But Still the amount is not benefit to my no. I made an compliant to the Reliance Call Centre. 1st Complaint no:[protected]on 20th 2012 received sms from reliance offer recharge benefit has been updated in your account but amount is not benefit to my no.
2nd Complain no :[protected]second time complain no has given to me, it will updated 24hrs.I'm not satisfied.
Thanks & Regards,
Romi
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Reliance Communications — Though payment made, not recharged.
Dear Sir,I purchased a new cell phone from Reliance communication and activated on 15.03.2008, alotted a no. [protected]. I paid for the life time plan. Agin I paid Rs.200/- for recharge and 50/- for jadu pack. These two were not recharged. I didn't get the propre answer from show room when enquired about the same. My complaint no. is 65696000. Atleast they could not give the phone no. of responsible person whom I have to contact.
Why should I waste my time towards their mistake ?