Reliance Communications — Problem with Reliance broadband new connection

Address:

Chennai, Tamil Nadu

Hi,

I am from Chennai (Royapettah). I need your help in resolving the issue with Reliance broadband internet connection. I am facing this issue from last 12 days.

I made payment on 3rd May by requesting new broadband internet connection, at the time of payment MR Elumalai (Sales person) told me on 4th May they ll setup internet connection. Still it is not yet setup the connection. Whenever I am calling to sales persons they are giving new contact and that new contact person is requesting me to wait for 2 to 3 days.

I contacted to Reliance broadband customer[protected] for twice after waiting for a long time in line and they are telling with out customer Id they cant able to take complaint and third time they have provided new customer care number i.e [protected]. After this also my luck doesn't work they too request me to wait for 2 days for conformation.

Now I am not getting whom to contact to resolve the issue. I am in diloma whether they ll give connection or not. I cant go with other network for internet as my money is locked with them. Simply reliance people are making customers mad. They are playing with customers by changing dates and time oftenly.

So please help on this.

My CAF No:[protected]
Name:Vijay
Contact No:[protected]