[Resolved]  Reliance Communications — Sim Card Reactivation

Address:Pune, Maharashtra

I am happy customer of Reliance GSM service, I have been using GSM service of reliance since last one and half year. last week my sim card (no-[protected]) got some problem. I visited reliance customer care outlet here, they told me that THEY DON'T HAVE ANY BLANK SIM CARD LEFT AND NOT A SINGLE OUTLET OF RELIANCE CARE IN PUNE HAS BLANK SIM CARD IN SPARE, so you have to purchase it from outside which costs nearly Rs.250. THEY DONT KNOW WHEN STOCK WILL BE PROVIDED.
I know that new sim cards are so much cheaper than this one but how can we retain our old no which becomes our identity by the time, I doubt if this is companies policy to make people buy new sim cards. but this is only going to make image of company bad.
WILL BE THANK FULL IF SOME ACTION BEING TAKEN.
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Aug 13, 2020
Complaint marked as Resolved 
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I lost my sim card on Sunday 31st May and registered complaint regarding the same at one of the Reliance Store named Devdhar Communications, Shopprix Mall, Noida 201301 UP. They issued me new sim card after submitting all relevant documents and a deposit of rupees 100. I was informed that it will take 3 hours for the sim to get activated. However, even after 4 days of waiting and submitting my documents twice my number is still not activated. Tried calling the contacts number multiple times there was no response from the store people. Sent multiple emails regarding the same as well but all in vain. Could someone could please help me get my number activated.

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