Reliance Communications — disconnect while downloading despite full coverage

Address:

Pune, Maharashtra

Respected sir,
I am a regular user of reliance GSM since its launch. Initially there was no problem while downloading any content like songs, ringtones. But since 3 months, there is a problem of download getting disconnected. this is happening despite full network coverage and even on terrace. Customer care has not been supportive on the issue. They are saying that your problem will be resolved within next 3 days and problem remains unsolved even after 3 days. I am not able to download any content because download starts and after sometime an error comes out "connection is closed". My cell is supporting internet. Other reliance GSM users who are my friends in my building are also facing the same problem.
I trust reliance and dont want to change the service. so awaiting permanent solution on the issue. My number is [protected].

Thank you.