[Resolved]  Reliance Communications — Unwanted activation of Jokes Pack in Reliance

Address:

North Delhi, Delhi

Dear Reliance,

I am having a reliance gsm connection ([protected]) and on and off i am facing many issues with it.
1. The network is not good. Even on the ring road there are 9 spots where the call suddenly drops and i have to make n number of calls to get connected.
2. Whenver we try to connect to reliance customer care, the number is not available. Even if by luck if get connected to it then the either the customer care executive will not talk properly or they will keep your call on hold for close to 15 minutes.
3. The most recent experience is even worse. I never subscribed for any Jokes pack and autmatically 30 rs. were deducted from my account. On complaining the customer care executives are saying that we can not revert back the money. I never sent any activation message. If you tell the customer care executive to connect to a senior person then they just put the call on hold and never respond.
It is really sad that such things are happeing in a company whose name is "Reliance" (trustworthy).

I request you to please resolve these issues. I need my money back co i never activating any jokes pack. I called customer care for 8 times and every time the same thing happened.

Please Help.
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