[Resolved]  Reliance Communications — Recharge benefit

Address:

South Delhi, Delhi

I am an user of Reliance network (GSM), mobile no. [protected] for the last 6 month.
I got an offer from the Reliance (RM-651234) to recharge with Rs. 36 and get the all Reliance to Reliance local + STD calls in only 20p/minute for 30 days.
To avail this service, I recharged my number with Rs. 36 on 7th Aug 2012, but the service is not activated. So, I complained about this to customer care service (complain no.[protected] on 8th Aug 2012 and got assurance that within 2 days, the matter will be resolved, but it did not happen. Again, on 11th Aug 2012, I talked to customer care that my service is not activated and again got assurance that the problem will be resolved on same day.
On 14th Aug 2012, I got the message from the Reliance that the offer recharge benefit has been already updated in my account, but I did not get any recharge benefit.
This is my last hope, that I will get justice here.

Thanking you,

Dhananjay Kumar
mob no. [protected]
Munirka, New Delhi