Reliance Communications — Recharge benefit not given and wrongly charged

Address:

Patna, Bihar

Sir,
when I was in Allahabad dated[protected] I recharge my mobile from Rs 29/ from a shop for the internet benefit.
After recharge I received a message that
"Recharge of Rs 29 successful. Enjoy 1 GB 2G data. val: 7 days. Reliance
When I surf the Internet my main account is deducted by about Rs 100.
When I complain to the Reliance They said that internet benefit is not given to you because you recharge from another state.
For this I register a complain No[protected] dated[protected]
On[protected] I received a message from reliance that "Dear Reliance customer with reference to your sr no.[protected] you are not eligible for benefit dated[protected]."
First Reliance giving message that I can used 1 GB data benefit, but they are not providing data benifit and main account is deducted. I am fully unknown to it because of there falls message so kindly do something.
My mobile no is [protected]
PANKAJ KUMAR THAKUR